Returns & Exchanges
At The Purest Co, we want you to be completely satisfied with your sustainable fashion choices. If your purchase isn't a perfect fit, we offer a seamless 30-day return policy for all unworn items in their original condition.
Return Process
- 1.Initiate Your Request
Log into our online returns portal using your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garment is free from any signs of wear or fragrance.
- 3.Ship It Back
Print the prepaid shipping label provided by the portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund or store credit will be processed within 5-7 business days.